Policies

I truly value your time, and I ask that you respect mine as well. I understand that things happen and that you may have an emergency or run late. Your appointment time is reserved just for you, and I often have another guest booked right afterward.

A credit card is required at the time of booking to hold your appointment.

These policies help keep appointments running smoothly for everyone.

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Cancellations

Please provide at least 24 hours’ notice to cancel or reschedule and avoid a fee. You’ll receive a reminder 48 hours before your appointment, and cancellations within 24 hours will be charged up to 50% of the total services booked.

No Shows

If you no-show (make an appointment and fail to cancel or show up), you’ll be charged 50% of the total services booked.

Running Behind

If you’re running late, please let me know as soon as possible. If you arrive more than 15 minutes late, your appointment may need to be altered, rescheduled, or cancelled completely.

Repeat Offenders

Clients with a pattern of no-shows, same-day cancellations, or unpaid fees may no longer be allowed to pre-book online for future services.

Thank you for supporting my small business! I truly appreciate it.

Frequently Asked Questions

Why do you require a card on file?

A card is required to reserve your appointment time and helps protect the studio from last-minute cancellations and no-shows.

What happens if I’m late?

If you arrive more than 15 minutes late, your appointment may need to be shortened, rescheduled, or cancelled to stay on schedule.

What qualifies as a no-show?

A no-show occurs when an appointment is missed without prior cancellation.